1. Who we are
Simmons Driving School (“SDS,” “we,” “us,” or “our”) provides driver education, Theory Prep, practical driving lessons, road-test preparation and related services in Nassau, The Bahamas. Our website is simmonsdrivingschool.com.
Questions about this Privacy Policy or your personal information may be sent to support@simmonsdrivingschool.com or directed to 242-809-4529.
2. Scope
This Privacy Policy explains how we collect, use, store and disclose personal information when you visit our website, join an email list, enrol in a programme, book a lesson, use an online learning area, communicate with us or otherwise use our services.
3. Information we may collect
Depending on how you interact with SDS, we may collect:
your name, email address, telephone number and contact preferences;
student, parent or guardian information, including age or confirmation of parental/guardian authority where relevant;
learner’s-permit or driver’s-licence status and information needed to arrange training or examination preparation;
programme selections, lesson bookings, attendance, progress, instructor feedback and course activity;
payment status, transaction references and billing information processed through authorised payment providers;
messages, enquiries, feedback, testimonials and customer-support records;
photographs or videos where separate permission has been obtained; and
technical information such as IP address, browser type, device information, referring page and website activity.
We do not intend to collect full payment-card details directly through ordinary website forms. Card information entered through a payment provider is governed by that provider’s privacy and security practices.
4. How we use information
We may use personal information to:
respond to enquiries and recommend an appropriate learning pathway;
process enrolments, bookings and payments;
deliver lessons, courses, assessments, checklists and student support;
administer student accounts and monitor learning progress;
send requested resources, service notices and, with permission, marketing communications;
maintain safety, prevent misuse and protect our students, staff, systems and legal rights;
improve our website, programmes and customer experience; and
meet legal, regulatory, accounting and recordkeeping obligations.
5. Email communications and MailerLite
When you request a free guide, video series or other email resource, your name and email address may be processed through MailerLite. Where double opt-in is enabled, you must confirm your email address before receiving the series. You may unsubscribe using the link in any marketing email. Unsubscribing from marketing does not prevent us from sending essential messages about a booking, payment, course or account.
6. Cookies and similar technologies
Our website may use necessary cookies for security, page operation, account sessions and saved preferences. Optional analytics, embedded-media or marketing technologies may also be used where enabled. More information is available in our Cookie Policy.
7. When information may be shared
We may share only the information reasonably necessary with:
instructors, facilitators and authorised SDS personnel who need it to provide services;
website hosting, email, learning-platform, booking, communications and payment providers acting for us;
a parent, guardian, sponsoring school or organisation where authorised or required for the programme;
professional advisers, insurers, auditors or authorities where reasonably necessary; and
law-enforcement, regulatory or governmental bodies where required or permitted by law.
We do not sell personal information.
8. International service providers
Some technology providers may process or store information outside The Bahamas. We take reasonable steps to use reputable providers and limit information to what is needed for the service.
9. Children and young learners
Some SDS programmes are intended for teenagers. Where a learner is under the applicable age for independent consent, a parent or legal guardian must authorise enrolment and the handling of information required to provide the service. We do not knowingly use a child’s information for unrelated marketing without appropriate permission.
10. Retention and security
We retain personal information only for as long as reasonably necessary for the purpose collected, student and business records, dispute resolution, safety, and legal or accounting requirements. We use reasonable administrative, organisational and technical safeguards, but no online system can be guaranteed completely secure.
11. Your choices and rights
Subject to applicable law, you may ask us to provide access to personal information we hold about you, correct inaccurate information, or consider a request to delete or restrict information. Some records may need to be retained for legal, safety, accounting or contractual reasons. You may also withdraw marketing consent at any time.
To make a request, contact support@simmonsdrivingschool.com. We may need to verify your identity before responding.
12. External websites
Our website may link to external websites or services. Their privacy practices are controlled by their respective operators, and you should review their policies before providing personal information.
13. Changes to this policy
We may update this Privacy Policy to reflect changes in our services, technology or legal obligations. The revised date will appear at the top of this page.
14. Governing framework
This policy is intended to support our responsibilities under the laws of The Bahamas, including the Data Protection (Privacy of Personal Information) Act, 2003, as amended or replaced. Questions or complaints may also be directed to the Office of the Data Protection Commissioner of The Bahamas.